Comments on: Summary of Social Media Compliance & Supervision Solutions

By: Adam Verchinski

Adam Verchinski — Thu, 26 Aug 2010 18:05:54 +0000

Hi Sarah,
I could see how there is some concern over securing proprietary compliance data in the cloud full-time. I am sure there is a way to replicate down to on-premise storage with a guaranteed delivery and delivery confirmation process. Seems that the speed to market of SaaS with a replicated option on-premise is a nice architectural solution.

By: Sarah Carter

Sarah Carter — Wed, 25 Aug 2010 00:00:01 +0000

Adam
seeing on premise very much the choice of the larger organization. Although SaaS is starting to see take up – there are still concerns generally about “the cloud”
Sarah
.-= Sarah Carter´s last blog ..FaceTime Launches Socialite SaaS Solution to Secure Social Networks =-.

By: Adam Verchinski

Adam Verchinski — Tue, 27 Jul 2010 16:14:11 +0000

Sarah,

I think it is great to provide the industry with multiple deployment options, across hosted SaaS, onsite install and a hybrid model. Thanks for pointing out that this is a new option from Facetime. Have you seen a preferred deployment option emerge yet in Financial Services?

Thanks for the comment!

By: Sarah Carter

Sarah Carter — Fri, 23 Jul 2010 22:21:40 +0000

Hi Adam
We’ve just added the capability for the FaceTime solution to be delivered as a SaaS hosted solution – so covering those remote and home users, now as well as those on the corporate lan. And if organizations don’t want their data in the cloud – then you can deploy a hybrid solution, pushing the data back on premise. It’s in essence a mirror of the capabilities we’ve been providing to the Financial Services sector in the instant messaging and unified communications space since 2001.

So, with 95 features across Facebook, LinkedIn and Twitter, as well as archiving the content shared, SEEN and in context – as well as enabling content to be moderated prior to posting, – we think its a pretty comprehensive solution!

I show some of the capabilities every Tuesday at 9 pacific in a webinar for interested parties.

https://facetime-events.webex.com/mw0306lb/mywebex/default.do?siteurl=facetime-events

Sarah
scarter@facetime.com
.-= Sarah Carter´s last blog ..Schur Securely Enables Web 20 and Facebook Usage with FaceTime =-.

By: Adam Verchinski

Adam Verchinski — Wed, 14 Jul 2010 19:49:34 +0000

Mobile could be quite challenging since the companies don’t own a lot of the mobile devices employees use beyond a Blackberry which a lot of times is “locked down”. It will be great to see how some of the solution providers try to tackle it.

By: Mike@TRIPLESTOPllc.com

Mike@TRIPLESTOPllc.com — Wed, 14 Jul 2010 13:43:38 +0000

Adam,

Glad you like our cheat sheet.

All of us in this space can name a few things, like mobile access, that are on everyone’s list of essentials. Although we can’t share specifics on enhancements, we can say that Arkovi’s roadmap is almost exactly what we wanted to see from a partner, and jibes with what we’re hearing from asset managers. And Arkovi is flexible about adapting to market needs. They’re the kind of partner we’d have wanted to work with when we were on the client side.
.-= Mike@TRIPLESTOPllc.com´s last blog ..WHAT IS =-.

By: Kevin Sime

Kevin Sime — Tue, 13 Jul 2010 15:36:58 +0000

Keyword search and flagging will be a great next offering from the technology providers. That is, having the ability to set keywords or phrases that alert a sender that their posting *may* be out of guidelines–perhaps even being able to send a real-time alert to compliance staff. The point is that I think many firms hesitate on social media not only because of its newness, but because they’re worried about what gets out their that they can’t “take back.” Having some sort of ability to keep the wrong content from going out in the first place will go a long way towards building confidence and usage. This assumes, of course, that firms don’t focus so much on prevention that they kill off the benefits of using social media tools in the first place.

By: Adam Verchinski

Adam Verchinski — Tue, 13 Jul 2010 15:19:57 +0000

Hello Stephanie,

From working with FAs, where do you see the line drawn between requiring a full-scale enterprise solution like Socialware and a simpler, Arkovi based solution?

Thanks for the comment and visiting!
Adam

By: Stephanie Sammons

Stephanie Sammons — Fri, 09 Jul 2010 13:59:34 +0000

As a firm helping financial advisors with smart social media and blogging strategies, we are thrilled about the simple to implement solutions for archiving online activity. We are also grateful for the opportunity to work closely with Arkovi. Thanks for the great article Adam!
.-= Stephanie Sammons ´s last blog ..New LinkedIn Group Features-A Major Opportunity to Build Influence- =-.

By: Adam Verchinski

Adam Verchinski — Fri, 09 Jul 2010 13:19:12 +0000

Mike,

Thanks for noting Triplestop’s relationship with Arkovi. Can you share with the readers some enhancements Triplestop would like to see out of Arkovi’s solution or other social media compliance solutions?

Additionally, your 1 page summary is a terrific resource! Nicely done.