Comments on: Top 5 Challenges incorporating social technologies into Financial Services http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services Mon, 09 Jan 2012 06:32:56 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Ruchi@Best Software Company in Indore http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-1593 Ruchi@Best Software Company in Indore Thu, 02 Dec 2010 05:20:36 +0000 http://everydaytenacity.com/?p=1065#comment-1593 Hi Adam You had just provide the great information about your experience in the conference .I m very much impressed by your third and fifth point,you just provide the great idea of taking social communication off the enterprise network ,but can you just describe me in more brief that how social media can used inside the enterprise network.Also the idea of opening the platform in the Financial service firms gave rise to the new era. Hi Adam
You had just provide the great information about your experience in the conference .I m very much impressed by your third and fifth point,you just provide the great idea of taking social communication off the enterprise network ,but can you just describe me in more brief that how social media can used inside the enterprise network.Also the idea of opening the platform in the Financial service firms gave rise to the new era.

]]> By: Todd Burkhalter http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-1178 Todd Burkhalter Sat, 25 Sep 2010 15:25:33 +0000 http://everydaytenacity.com/?p=1065#comment-1178 The 5 points you indicated were very accurate. My personal B/D has allowed this media, only if I do not mention their name or specific advice. Both of which are really unnecessary anyway. The 5 points you indicated were very accurate. My personal B/D has allowed this media, only if I do not mention their name or specific advice. Both of which are really unnecessary anyway.

]]> By: Adam Verchinski http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-1026 Adam Verchinski Thu, 09 Sep 2010 01:57:17 +0000 http://everydaytenacity.com/?p=1065#comment-1026 From my experience, I don't think IT and Legal & Compliance are necessarily obstructionists but at times have objectives that differ from those of the business. Instead of finding a common middle ground, it ends up a power struggle. Thanks for commenting! From my experience, I don’t think IT and Legal & Compliance are necessarily obstructionists but at times have objectives that differ from those of the business. Instead of finding a common middle ground, it ends up a power struggle. Thanks for commenting!

]]> By: Back up management http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-1005 Back up management Tue, 07 Sep 2010 07:07:39 +0000 http://everydaytenacity.com/?p=1065#comment-1005 Turning IT and Legal & Compliance into advocates instead of obstructionists --> I think this should be taken as such. these innovations have really been improving our lives Turning IT and Legal & Compliance into advocates instead of obstructionists –> I think this should be taken as such. these innovations have really been improving our lives

]]> By: Adam Verchinski http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-565 Adam Verchinski Tue, 27 Jul 2010 16:10:37 +0000 http://everydaytenacity.com/?p=1065#comment-565 Sarah, I really like the parallel you drew with email 10 years ago. In fact, in a recent conversation I had with a professional in Information Security said much the same thing. Many of the concerns from Legal/Compliance and IT haven't changed and are just repackaged for social media. In the Information Security professional's opinion, Social media is just another channel of communications they need to worry about. Thanks for the insightful comment! Regards, Adam Sarah,

I really like the parallel you drew with email 10 years ago. In fact, in a recent conversation I had with a professional in Information Security said much the same thing. Many of the concerns from Legal/Compliance and IT haven’t changed and are just repackaged for social media. In the Information Security professional’s opinion, Social media is just another channel of communications they need to worry about.

Thanks for the insightful comment!
Regards,
Adam

]]> By: Sarah Carter http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-532 Sarah Carter Fri, 23 Jul 2010 22:33:04 +0000 http://everydaytenacity.com/?p=1065#comment-532 Great summary - and interesting parallels with the issues that we saw 10 years ago in the email space! I'm finding that its key to get the conversation going internally as early as possible - that we're now having many more conversations here at FaceTime that incorporate marketing, HR, Legal, IT and Compliance all in the same room working out what policies they need to apply when it comes to social networking. Sarah, Scarter@facetime.com .-= Sarah Carter´s last blog ..<a href="http://www3.facetime.com/pr/pr100701.aspx">Schur Securely Enables Web 20 and Facebook Usage with FaceTime</a> =-. Great summary – and interesting parallels with the issues that we saw 10 years ago in the email space! I’m finding that its key to get the conversation going internally as early as possible – that we’re now having many more conversations here at FaceTime that incorporate marketing, HR, Legal, IT and Compliance all in the same room working out what policies they need to apply when it comes to social networking.

Sarah, Scarter@facetime.com
.-= Sarah Carter´s last blog ..Schur Securely Enables Web 20 and Facebook Usage with FaceTime =-.

]]> By: Adam Verchinski http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-564 Adam Verchinski Fri, 23 Jul 2010 21:04:50 +0000 http://everydaytenacity.com/?p=1065#comment-564 Kevin, You have a very good point, about the cultural issue of control inside an organization. In fact, while it is not something that came up as a challenge, the issue is probably one that is embedded in all the points. Many organizations are struggling right now to figure out if social media is "owned" by marketing or sales or even customer service. In fact, from my review of social media, a lot of B2C companies are setting up a matrix of social media ownership with some sort of central team/leader to triage and help define the strategy. I haven't found too many companies in Financial Services broach the topic of social media "ownership" at this time since the industry seems to be concerned with the more pressing issues, such as solving for compliance. Once again, thanks for your comment! Kevin,

You have a very good point, about the cultural issue of control inside an organization. In fact, while it is not something that came up as a challenge, the issue is probably one that is embedded in all the points. Many organizations are struggling right now to figure out if social media is “owned” by marketing or sales or even customer service. In fact, from my review of social media, a lot of B2C companies are setting up a matrix of social media ownership with some sort of central team/leader to triage and help define the strategy. I haven’t found too many companies in Financial Services broach the topic of social media “ownership” at this time since the industry seems to be concerned with the more pressing issues, such as solving for compliance.

Once again, thanks for your comment!

]]> By: Kevin Sime http://everydaytenacity.com/asset-management-marketing/top-5-challenges-social-technologies-financial-services/comment-page-1#comment-528 Kevin Sime Fri, 23 Jul 2010 19:37:21 +0000 http://everydaytenacity.com/?p=1065#comment-528 I 'd swap out the last item on the list for the cultural issue of control. Control concerns are imbedded in the legal/compliance issue on the list, but it's broader than that. In an industry where every word is vetted for accuracy and liability, social media is often perceived to be the equivalent of an overheard conversation on a bus or train. Perhaps a more apt metaphor is that of herding cats. Any one "cat" can scamper off in any direction and by the time grab it you've already been bitten. Regardless, I like the list overall as it gets down to a tangible--and therefore addressable--list of key concerns. I ‘d swap out the last item on the list for the cultural issue of control. Control concerns are imbedded in the legal/compliance issue on the list, but it’s broader than that. In an industry where every word is vetted for accuracy and liability, social media is often perceived to be the equivalent of an overheard conversation on a bus or train. Perhaps a more apt metaphor is that of herding cats. Any one “cat” can scamper off in any direction and by the time grab it you’ve already been bitten. Regardless, I like the list overall as it gets down to a tangible–and therefore addressable–list of key concerns.

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